Shipping & Delivery Information
Shipping and Handling Charges:
Most merchandize can be returned for an exchange or a refund within 20 days from date of delivery. Please email us to obtain a return authorization number (RA) before you ship an item back. Returned items must be accompanied by an RA number, its original receipt, all its packaging materials, unused, and in mint condition. Full refund or exchange will be remitted for products shipped with manufacturer’s defects or shipping error with the exceptions of opened bed sheets, pillows and duvets. We reserve the right to reject a refund or an exchange if the returned item has failed our inspections or do not meet our policy.Please note that shipping, duty and brokerage and insurance fees are non-refundable. Generally, most returns will take 2-3 weeks to process. We do not honour any returns for merchandize purchased more than a year ago.
*The above Terms and Conditions are NOT applicable to Retailers.